Contact Aurala
We’re here to help with questions about us, your order, or how to use our products correctly.
For the fastest response, please use the form below and include as much detail as possible.
Send us a message
This inbox is monitored by our product and support team.
We typically respond within 1–2 business days.
What we can help with
• Product questions and correct use
• Order status and delivery enquiries
• Returns and refunds
• Testing standards and documentation
• General product feedback
What we are unable to advise on
We’re unable to provide medical advice, mould remediation guidance, or advice for treating existing mould problems in buildings.
If you’re dealing with active mould growth, we recommend consulting a qualified professional.
Contact details
Email: hello@auralanaturals.com
Business address: PO Box 461, Elanora QLD 4221, Australia
